Same Day Dispatch Cut Off Time
We ship on Monday - Friday. Orders placed before 2pm AEST (QLD time) are shipped the same day (except after public holidays and on sale events where we may require an extra 1-2 days to clear order backlogs)
Option | Cost | Delivery Time | Tracking |
FREE Express Shipping (orders over $90 excludes heavy orders*) |
FREE | 1-3 Business Days | Yes |
FREE Regular Shipping (orders over $90) |
FREE | 3-7 Business Days | Yes |
Express Shipping (orders under $90 excludes heavy orders*) |
$9.00+ | 1-3 Business Days | Yes |
Regular Shipping (orders under $90) |
$7.00 | 3-5 Business Days | No |
* We classify heavy orders as orders over 500 grams. The average weight of the items we sell is 120 grams, if you are adding more than 4 items, free express post may not be available to you. |
Australia Post Tracking
When your order ships you will receive a shipping notification that contains your tracking number.
Australia Post Regular & Express Tracking
Service | Cost | Delivery Time | Tracking |
DHL Express | Calculated at checkout | 3-5 Business Days | Yes |
DHL Tracking
When your order ships you will receive a shipping notification that contains your tracking number.
Duties & Taxes
The shipping amount paid for your order does not include your local sales taxes or import duties. Your local customs office will contact you if you are required to pay any custom or duties. Each country has a different threshold for when customs will charge duty & taxes.
We must legally declare the contents of the parcel and the full dollar value on your order.
If an order is returned to sender due to errors such as incorrect or incomplete postage addresses entered during checkout, customers will be asked to pay a flat fee of $10 in order to cover the cost of resending the package to the correct / updated address. Return-to-sender parcels will be shipped once this fee has been paid.